If your tech function is underperforming — stalled projects, missed expectations, constant reactivity — the natural instinct is to question the team.
But in our experience, the problem rarely starts there.
Most businesses don’t have a people problem.
They have a structure problem.
What We See Behind the Scenes
At North Signal, we’ve worked with companies across the UK who’ve hired strong talent, invested in modern tools, and still can’t get results from IT. The problem almost always looks like this
Unclear Accountability
No one truly owns delivery. Everyone’s responsible — which means no one really is.
Misaligned Priorities
IT teams are working on what they think matters, but it doesn’t match the business’s strategic needs.
Lack of a Clear Roadmap
There’s no defined path from where you are to where you need to be. Just reactive tasks, disconnected from measurable outcomes.
Siloed Communication
The board, the ops team, and the tech function aren’t speaking the same language — and the gaps grow wider over time.
Strong People Can’t Succeed in a Broken System
Your IT staff might be skilled, committed, and working hard. But if the structure around them lacks leadership, process, or direction, even the best teams will stall.
This isn’t a resourcing issue.
It’s an alignment issue.
What North Signal Does
We help businesses realign their IT function with the wider business. That doesn’t mean “more tools” or “more staff” — it means removing friction, confusion, and gaps in ownership.
Our work includes:
1. Independent audits of current delivery, governance, and tech stack
2. Designing business-aligned digital and cloud strategies
3. Supporting interim leadership or transformation projects
4. Fixing visibility and accountability across departments
5. Advising on compliance, risk, and resilience in the IT function
We don’t replace your team.
We help unlock their value — by fixing the structure they’re operating within.
If This Sounds Familiar…
1. Projects are stalling
2. Costs are rising
3. Departments are frustrated
4. Leadership doesn’t trust the roadmap
It’s time to rethink how IT is structured — and how it contributes to growth.
North Signal helps businesses shift from reactive firefighting to confident, strategic technology delivery.
North Signal 